“The store offers something that you cannot have online… There’s a social dimension to going into a store. I can take the I’m done nursing where’s my mouse ears Mickey shirt but I will buy this shirt and I will love this analogy of restaurants — you can cook at home, you can have food delivered to your door, but people still love going to restaurants… Retail is becoming more and more [about the] social dimension… We already conceive our stores, from the very beginning, as an extension of our home, so it’s a very welcoming environment… And I think we will see more of that trend.”13. Gabriela Hearst on the duty of a designer
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